Deep Health

FAQs (Frequently Asked Questions)

1. What is “Deep Health”?
Deep Health focuses on understanding why an illness is happening—not just treating symptoms. This may include medical, lifestyle, and psychological factors.

2. How is this different from a regular online consultation?
Most online consults focus on quick symptom relief. This platform prioritizes:(A) Careful history-taking(B) Thoughtful diagnosis(C) Long-term solutions

3. Do you believe diseases can have psychological or emotional contributors?
Yes—some chronic conditions may be influenced by stress, unresolved emotional patterns, or life context. This is explored carefully and respectfully, not assumed.4. Will you still use standard evidence-based medicine?
Absolutely. This is not an alternative to modern medicine—it is an extension of it.

5. What conditions are suitable for this consultation?(A) Chronic or unexplained symptoms(B) Multi-system complaints(C) Diagnostic uncertainty(D) Second opinions6. What conditions are NOT suitable?(A) Emergencies(B) Conditions requiring immediate physical examination(C) Situations needing urgent procedures7. Can I use this for acute issues like fever or infection?
Yes—but this is not designed for quick prescriptions. If you want rapid symptomatic relief, a local consultation may be better.

8. How does the consultation work?First: You submit detailed informationNext: You receive a structured, thoughtful response, with some enquiries from the doctor, regarding information needed to arrive at a diagnosis & decide the best course of actionAnd: Follow-ups may be included9. Why is detailed history required?
Because accurate diagnosis depends on context. The more you share, the better the outcome.10. How long does it take to receive a response?
24-72 hours (this varies, based upon complexity of the case & whether all the required information has been supplied)11. Will I get instant replies?
No. This is a reflective, non-rushed consultation model.

12. Will you prescribe medications?
Yes, when appropriate—but not always necessary.13. Will you reduce unnecessary medications?
Where possible, yes. Rationalization is part of good care.14. Do you recommend lifestyle changes?
Often—these may be central, not optional.15. Do you order investigations?
Only when they meaningfully impact diagnosis or management.

16. Is this a replacement for my regular doctor?
No. This is complementary.17. Can I share my reports?
Yes—encouraged.18. Is my data confidential?
Yes. Patient data will not be shared with anyone, without the patient desiring it.19. Are prescriptions valid?
Clarify based on Indian telemedicine guidelines.

TERMS AND CONDITIONS
Deep Health by Dr Aseem Dewan
Effective Date: 01-03-2026
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IMPORTANT MEDICAL DISCLAIMER — PLEASE READ FIRST
This service is NOT intended for emergencies
If you or someone else is experiencing any of the following, seek immediate medical care at the nearest hospital, or contact local emergency services:
• Chest pain or suspected heart attack
• Stroke symptoms (weakness, speech difficulty, facial droop)
• Severe breathing difficulty
• Loss of consciousness
• Unusual drowsiness (e.g., unable to maintain eye contact, or hold a conversation)
• Severe bleeding
• Seizures
• Suicidal thoughts or self-harm risk
• Sudden severe pain
• Any life-threatening condition
Do not use this service for emergency medical care.
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1. DEFINITIONS
Health Consultation Provider (HCP)
means Deep Health by Dr Aseem Dewan, a medical consultation service operated by a licensed physician.
Platform
means the website deephealth.me, associated forms, communication systems, and digital tools used for providing consultation services.
User / Patient
means any individual accessing or using the Platform for medical consultation or health-related advice.
Consultation
means a professional medical interaction conducted through text, video, telephone, or document review.
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2. NATURE OF SERVICES
The Platform provides:
• Medical consultation
• Clinical opinion
• Diagnostic guidance
• Treatment advice
• Health education
• Review of medical records
• Lifestyle and mind–body health guidance
Consultations may occur through:
• Asynchronous text communication
• Video consultation
• Telephone consultation
The mode of consultation is determined at the discretion of the HCP, based on clinical judgment and practicality.
The services are provided:
• Remotely
• Without physical examination
• Based on information supplied by the User
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3. NO EMERGENCY CARE
The Platform does not provide:
• Emergency medical services
• Ambulance services
• Medication delivery
• Continuous monitoring
• Immediate response guarantees
Users agree to seek immediate in-person medical care in emergencies.
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4. ELIGIBILITY
By using this Platform, you confirm:
You are:
• At least 18 years of age
OR
• Using the Platform under supervision of a parent or legal guardian
You are:
• Legally capable of making healthcare decisions
• Providing truthful information
The HCP reserves the right to:
• Refuse service
• Terminate consultation
• Decline inappropriate requests
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5. GEOGRAPHIC USE
The Platform may be accessed from any country.
However:
Medical standards, drug availability, and regulations vary across regions.
If you are located outside India:
You agree to:
• Consult your local physician or general practitioner
• Confirm compatibility of advice with local laws and medical practice
The HCP is not responsible for:
• Regional regulatory differences
• Drug availability
• Local medical protocols
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6. SCOPE AND LIMITATIONS OF ONLINE CONSULTATION
Users acknowledge that:
Online consultation has inherent limitations.
These include:
• No physical examination
• Limited sensory assessment
• Dependence on provided information
• Possible diagnostic uncertainty
Diagnosis and treatment decisions are based on:
• Reported symptoms
• Uploaded documents
• Medical history
• Clinical judgment
Incomplete or inaccurate information may lead to:
• Delayed diagnosis
• Incorrect interpretation
• Suboptimal treatment
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7. PROFESSIONAL DISCRETION
The HCP retains full professional autonomy.
The HCP may:
• Request additional information
• Recommend in-person evaluation
• Modify clinical recommendations
• Refuse unsafe requests
• Terminate consultation
Examples include:
• Suspected emergency conditions
• Incomplete information
• Ethical concerns
• Clinical risk
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8. PRESCRIPTION POLICY
Prescriptions may be issued:
• When clinically appropriate
• In compliance with applicable medical regulations
• At the discretion of the HCP
In some cases, the HCP may:
Provide:
• Medical advice only
Without:
• Issuing prescriptions
Users understand that:
Prescription decisions depend on:
• Clinical judgment
• Safety considerations
• Regulatory requirements
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9. USER RESPONSIBILITIES
You agree to:
Provide:
• Accurate medical history
• Complete information
• Correct documents
You must:
• Upload clear reports
• Disclose relevant diagnoses
• Report medication use
• Inform about allergies
You are responsible for:
• Following medical advice appropriately
• Seeking in-person care when advised
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10. DOCUMENT AND DATA RESPONSIBILITY
Users acknowledge:
The accuracy of consultation depends on:
• Quality of submitted information
• Completeness of records
The HCP is not responsible for:
• Missing information
• Incorrect documents
• Misidentified reports
• Delayed submission
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11. RESPONSE TIME
The Platform operates on a non-emergency basis.
Response times:
• May vary
• Are not guaranteed
Factors affecting response time include:
• Clinical workload
• Case complexity
• Technical issues
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12. FEES AND PAYMENT
Services may be:
• Free
• Paid
• Subscription-based
• Priority-response based
Fees may change without prior notice.
Refund decisions are:
Made:
• At the discretion of the HCP
• Based on fairness and clinical context
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13. FOLLOW-UP AND CONTINUITY OF CARE
Consultation through this Platform:
Does not replace:
• Regular medical care
• Long-term physician relationships
Users may be advised to:
• Seek in-person evaluation
• Undergo diagnostic testing
• Consult specialists
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14. MIND–BODY HEALTH APPROACH
The HCP may consider:
• Psychological factors
• Stress
• Lifestyle
• Behavioral patterns
as part of medical evaluation.
This approach:
Does not replace:
Evidence-based medical care.
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15. DATA PRIVACY AND RECORD STORAGE
User information may be stored:
Electronically.
This may include:
• Medical records
• Messages
• Uploaded documents
• Consultation notes
Storage systems may include:
• Secure digital platforms
• Email systems
• Encrypted communication tools
The HCP takes reasonable measures to:
Protect:
• Confidentiality
• Privacy
However:
No digital system is completely risk-free.
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16. THIRD-PARTY SERVICES
The Platform may use:
• Form providers
• Communication tools
• Payment gateways
• File storage services
The HCP is not responsible for:
Failures of third-party services.
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17. LIMITATION OF LIABILITY
To the fullest extent permitted by law:
The HCP shall not be liable for:
• Diagnostic errors
• Treatment outcomes
• Medication reactions
• Disease progression
• Delayed diagnosis
especially when arising from:
• Incomplete information
• Non-compliance
• Failure to seek in-person care
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18. INDEMNITY
Users agree to indemnify the HCP against claims arising from:
• False information
• Misuse of the Platform
• Failure to follow medical advice
• Unauthorized account use
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19. TERMINATION OF SERVICE
The HCP may terminate services at any time.
Reasons may include:
• Safety concerns
• Misuse of service
• Legal requirements
• Ethical considerations
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20. INTELLECTUAL PROPERTY
All content on the Platform is:
Owned by:
“Deep Health by Dr Aseem Dewan”.
Users may not:
• Copy
• Reproduce
• Distribute
• Sell
any content without permission.
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21. MODIFICATIONS TO TERMS
These Terms may be updated at any time.
Continued use of the Platform constitutes acceptance of updated Terms.
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22. GOVERNING LAW AND JURISDICTION
These Terms are governed by:
The laws of India.
Any dispute shall fall under the exclusive jurisdiction of:
Courts of New Delhi, India.
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23. CONTACT INFORMATION
For consultation or administrative communication:
Deep Health by Dr Aseem Dewan
Website:
deephealth.me
Email:
[email protected]
Location:
New Delhi, India
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END OF TERMS AND CONDITIONS